Buyer FAQs
Questions from buyers
Everything you need to know about buying on Nextep.
Are the listings verified?
Yes. Every seller is verified before they can list, and every product is reviewed by our team before it appears in the marketplace. We may also inspect the asset before approving it.
How do I buy an asset I like?
Open the product and send an enquiry. Our team contacts you, connects you with the seller and helps with inspection and next steps. Payment and handover are agreed directly between buyer and seller.
Can I inspect the equipment before buying?
Yes. Mention it in your enquiry and we'll arrange an inspection with the seller. You can also hire one of our advisers to inspect or value it for you.
How do auctions work?
Each auction covers one category. Register once for an auction (some have a small entry fee), then bid on any product in it. A bid in the last 2 minutes extends that product by 2 minutes, so there's no last-second sniping.
What if I can't find what I need?
Post a requirement with what you need, your budget and location. Our team looks for matching assets and gets back to you.
Does it cost anything to browse or enquire?
No. Browsing and enquiring are free. Only some auctions have a buyer entry fee, shown before you register.